Where should we ship?
Where should we ship?

Terms of Service

Effective Date: 02.23.2026

These Terms of Service (“Terms”) govern your access to and use of the GymFridge website, mobile experiences, and related services (collectively, the “Platform”). By accessing or using the Platform, you agree to these Terms.

If you do not agree, do not use the Platform.

Who We Are

GymFridge, Inc. (“GymFridge,” “we,” “us”) operates an online marketplace that connects customers with independent third-party food brands and sellers (“Vendors”).

The Platform provides technology for browsing, ordering, payment processing, and coordination of orders between customers and Vendors.

GymFridge is not a restaurant, kitchen, food manufacturer, distributor, or delivery carrier. Vendors are independent businesses and are solely responsible for the products they sell and how they fulfill orders.

Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform or place orders.

Marketplace Model and Vendor Responsibility

All products offered through the Platform are prepared, packaged, labeled, and supplied by Vendors.

Vendors are solely responsible for, including but not limited to:

  • product quality, freshness, and safety
  • ingredient, nutrition, and allergen disclosures
  • preparation, storage, handling, and regulatory compliance
  • labeling accuracy and product descriptions
  • fulfillment readiness and shipment compliance

GymFridge does not cook, manufacture, store, inspect, or control Vendor facilities or food products and makes no guarantees regarding product suitability, dietary compatibility, or performance.

You are responsible for reviewing product details before ordering, including ingredients and allergen information.

Orders

When you place an order, you are purchasing products from the applicable Vendor through the Platform.

Orders may be subject to:

  • minimum quantities or order cutoffs
  • Vendor acceptance or rejection
  • availability limitations
  • substitutions or adjustments disclosed by the Vendor

GymFridge may cancel or limit orders for suspected fraud, platform misuse, or technical errors.

Fulfillment, Shipping, and Delivery

Orders may be fulfilled via:

  • third-party carriers (such as UPS or FedEx)
  • Vendor-managed shipping or delivery
  • third-party local delivery providers coordinated through the Platform

Delivery windows and arrival estimates are not guarantees and may vary due to carrier performance, weather, operational issues, or other conditions beyond our control.

To the extent permitted by law, risk of loss may transfer once the order leaves the Vendor’s control.

Perishable and Temperature-Sensitive Products

Many products offered on the Platform are perishable and may require refrigeration or prompt handling.

You agree to:

  • provide accurate delivery information
  • monitor deliveries where required
  • store products properly upon arrival
  • follow reheating or storage instructions

Orders delivered to an incorrect address provided by you, or left unattended, may not be eligible for refunds.

Pricing, Taxes, and Fees

Prices are displayed on the Platform and may change at any time.

Taxes, shipping fees, service fees, or other charges are displayed at checkout.

GymFridge reserves the right to correct pricing errors and cancel affected orders.

Payments

Payments are processed by GymFridge or its authorized payment providers.

By placing an order, you authorize GymFridge to charge your payment method for the total amount shown at checkout.

Vendors are paid separately by GymFridge under Vendor payout agreements.

Cancellations, Refunds, and Credits

Because food products are perishable, cancellations and refunds are limited.

Eligibility depends on:

  • Vendor preparation timelines
  • order status
  • the cancellation window shown at checkout
  • the nature of the reported issue

Refunds may be issued for damaged or incorrect items. Delivery delays may be reviewed case-by-case.

Where permitted by law, GymFridge may issue store credit instead of refunds.

Support requests may be submitted to: team@gymfridge.com

Rewards, Credits, and Promotions

GymFridge may offer promotional discounts, loyalty rewards, or credits.

Additional terms may apply, including expiration, restrictions, and usage limits.

GymFridge may modify or discontinue promotions at any time.

User Accounts

If you create an account, you agree to:

  • provide accurate information
  • maintain account security
  • promptly notify us of unauthorized access

You are responsible for activity conducted under your account.

User Content and Reviews

You may submit reviews, ratings, images, or other content (“User Content”).

You grant GymFridge a non-exclusive, worldwide, royalty-free license to use, display, reproduce, modify, and distribute User Content for operating, improving, and promoting the Platform.

You represent that your content is truthful and does not violate laws or third-party rights.

Prohibited Conduct

You agree not to:

  • interfere with Platform operations
  • scrape, reverse engineer, or exploit the Platform
  • submit false or misleading information
  • use the Platform to violate laws or rights

We may suspend or terminate access for violations.

Intellectual Property

The Platform, including software, branding, content, and design, is owned by GymFridge or its licensors and is protected by applicable intellectual property laws.

Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

GYMFRIDGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

VENDORS ARE SOLELY RESPONSIBLE FOR PRODUCTS AND FULFILLMENT.

Limitation of Liability

To the maximum extent permitted by law, GymFridge will not be liable for:

  • food quality or safety issues
  • delivery delays or carrier performance
  • Vendor actions or omissions
  • indirect or consequential damages

Our total liability for any claim will not exceed the greater of:

  • the amount paid for the relevant order, or
  • USD $100

unless applicable law requires otherwise.

Indemnification

You agree to indemnify and hold GymFridge harmless from claims arising out of:

  • misuse of the Platform
  • violation of these Terms
  • your User Content
  • violations of law or third-party rights

SMS and Communications

If you provide your phone number and opt in, GymFridge may send:

  • order and delivery updates
  • account notifications
  • support messages
  • promotional messages if you opt in

Message frequency varies. Message and data rates may apply.

You may unsubscribe at any time by replying STOP.

Consent is not required for purchases.

Third-Party Services

The Platform may use third-party tools for payments, analytics, SMS, hosting, and support.

Your use of those services may be subject to their terms.

Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.

Changes

GymFridge may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

Contact

Questions regarding these Terms:

team@gymfridge.com